Department Secretary
Department: NCAL Claims Administration Schedule: Full-time regular, 40 hours/week; Monday through Friday 8:00am-5:00pm Education: High School Diploma or Equivalent Licensure/Certification: N/a Qualifications: Some College preferred.
Minimum three years secretarial/administrative experience.
Excellent verbal, written and interpersonal communication skills required.
Ability to positively manage demands of busy workplace and business needs of several levels of leadership.
Must be self-directed, well-organized and able to use own initiative to handle multiple assignments concurrently.
Capable of assessing competing priorities and fulfilling assignments competently and efficiently.
Ability to interact effectively with employees, many levels of management, internal and external customers and visitors representing many dimensions of cultural difference.
Must be able to manage sensitive and confidential information.
Ability to work in Labor-Management Partnership environment.
Supervisory skills preferred.
Skills Testing: Typing 45 WPM Duties: Screen telephone calls and route to staff as appropriate.
Greet telephone and in-person visitors.
Maintain calendar for operations leaders, arrange meetings, conferences and travel itineraries.
Take minutes, disseminate agendas and send meeting minutes.
Manage projects and produce deliverables as directed.
Use a variety of PC programs, including MS Office, Desktop Publishing to draft correspondence, prepare reports and presentation materials.
Maintain confidential files and department records.
Order, organize and maintain department supplies.
May train and review work of other represented staff.
Additional secretarial/administrative duties as required.
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