Trainer Trainer Join the winning Meriwest team! Since 1961, we have grown into a $1 billion financial institution with over 74,000 members in California and Arizona.

Meriwest's investment in cutting-edge technology and commitment to an entrepreneurial spirit has made us an industry leader.

Our unique branch office designs and personalized service make our members feel they are always welcome.

Meriwest is a progressive, member-owned, socially-responsible financial organization providing quality services at competitive rates to meet member needs; while maintaining sound growth and earnings to assure financial stability, providing a challenging and rewarding environment for our employees, and participating as an integral part of the community of credit unions.

Why not work for the Best? Meriwest Credit Union was recognized as a Winner of the 2006 "Best Places to Work in the Bay Area" by the San Jose/Silicon Valley Business Journal in April of 2006.

Essential Duties and Responsibilities: Job Title: Trainer Department: Human Resources Reports To: Training Manager Interfaces With: All levels of Credit Union employees and management, training vendors Job Purpose: Design, implement, and deliver training as required by the needs of the company.

This will include, but is not limited to: product, process, sales, and technical training.

Essential Duties and Responsibilities: - Provide all forms of training to new hires (including group presentations) and coordinate the New Hire Certification Program.

This includes but is not limited to training on systems, products, processes, procedures, sales and service.

- Prepare and maintain course materials including multi-media presentations, role playing scenarios, and reference materials.

- Perform needs assessments to evaluate training programs and courses in an effort to identify how individual development needs are being met. Make recommendations for ongoing improvements to the training program.

- Design and/or recommend training programs as necessary.

- Identify areas where there is a gap between training and expected performance and recommend solutions to reduce this gap. - Work closely with the credit union management team and the training department to anticipate and fulfill the training needs for the entire company.

- Responsible for coordinating Cross-Functional Task Forces to help assess training needs.

Work with the Training Manager to implement any required changes/additions to the training program based on feedback received from these task forces.

- Manage the Training Evaluation Process and ensure that training evaluations are received immediately following new hire training, at 30-days, and again at 90-days following the initial new hire training.

- Responsible for coordinating and conducting the New Hire Group Orientation and updating it as required.

- Maintain product tests for lending, deposit, and services areas.

- Maintain reports to be updated regularly and distributed quarterly on product certification and compliance regulations.

- Act as the systems expert helping maintain security and providing additional support as needed to all departments and Financial Centers.

- Serve as back-up to the HR department as required.

- This position is an equal mix of administrative functions and classroom training; the successful candidate must be able to perform all levels of administrative work, in addition to classroom training.

Qualifications: - 1-2 years experience in all aspects of training in various types/courses required - Word, Excel, Windows, Outlook, and PowerPoint require - Advanced User preferred - Ability to navigate comfortably within a database system - Must be able to maintain confidentiality - Excellent verbal and written communications skills - Outstanding and effective presentation skills; previous presentations experience required - Experience in the banking/finance industry a strong plus - Knowledge of HR functional areas preferred but not required ***************************************************************** Meriwest offers progressive advancement opportunities, great salaries, incentive plans, and a dynamic and friendly work environment.

Most features of our outstanding Benefit Plan are available to eligible employees on the first day of employment.

Want To Have Fun? Meriwest Credit Union understands that to effectively help our members, our employees need a fun place to work.

That's why monthly employee appreciation events, theme lunches, ice cream socials, coffee carts, and other fun activities are planned for our employees.

Employees also participate in volleyball, softball and golf tournaments as well as exercise in our in-house Fitness Center with state-of-the-art equipment How to Apply: Please submit Resume, Cover Letter and Salary Requirements to: Email: jobs [at] meriwest [dot] com Mail: Human Resources Meriwest Credit Union 5615 Chesbro Avenue San Jose, CA 95153 FAX: (408) 363-3370 All Resume Submissions must reference job code #HJ HR

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