Teller
Teller DIV.ftb P,DIV.
ftb UL,DIV.ftb OL{margin-top: 0px;margin-bottom: 0px;font-family: Verdana,sans-serif;font-size: smaller;} Job Purpose: Serves customers by completing account transactions.
Duties: * Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services.
* Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports.
* Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative.
* Completes special requests by closing accounts; taking orders for checks; opening and closing christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures.
* Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller; maintaining supply of cash and currency.
* Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof.
* Maintains customer confidence and protects bank operations by keeping information confidential.
* Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications: Customer Service, Attention to Detail, General Math Skills, Verbal Communication, Integrity, Selling to Customer Needs, People Skills, Financial Skills, Financial Software, Thoroughness, Documentation Skills
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