Reuters is the leading global provider of news, financial information and technology solutions to the world's media, financial institutions, businesses and individuals.

Reuters' strength is its unique ability to offer customers around the world a combination of content, technology and connectivity.

Its premier position is founded on a reputation for speed, accuracy, integrity and impartiality as well as continuous technological innovation.

Description: Training Specialist - Fixed Income - Focus Group Accounts The Fixed Income Training Specialist will support Reuters products in the Americas.

The Training Specialist (a member of Reuters Training) provides excellent product, markets and client knowledge and focuses on building strong relationships with our end user base for “high-tier” Reuters' clients in North America, across the Consultative and Focus Group Accounts to ensure client retention and growth for Reuters Products.

The Product Specialist is an “ambassador” for Reuters providing excellent client service to the customer.

Job Description: Work with the account team to develop and execute account plans to protect Reuters existing revenue and ultimately grow revenue.

Drive the creation, execution and implementation of Fixed Income Strategy Build and maintain strong relationships with influential site contacts and end users at “high-tier” Reuters' clients in North America, across the Consultative and Focus Group Accounts to ensure client satisfaction.

During regular clients visits, make sure that client’s needs are met and questions/problems resolved appropriately.

Prepare and deliver presentations of Reuters Products to clients, Reuters Training and sales teams Lead appropriate sales and product migration campaigns.

Provide pro-active feedback on products, services, and market trends to Fixed Income, Account and Product Development groups to enable Reuters to respond to change.

Provide feedback to account teams on clients’ use of products, future service needs, internal relationship issues/conflicts and competitive situations Report on activities to the Director Training Specialists Act as a Fixed Income product and markets expert to educate Reuters Training and sales teams to protect and grow Reuters revenue.

Maintain knowledge of Fixed Income Market and Reuters Fixed Income product offerings in RAM Act as an internal expert on competitive products and provide regular intelligence to Reuters Training and sales teams.

Update Siebel CRM database with relevant information and activities at client organizations Training Specialists should always gain knowledge of market factors affecting their clients by utilizing both internal and external sources and keep abreast of competitive information.

Job Specifications – Required Skills, Knowledge and Experience: BS/BA required or equivalent work experience.

Minimum of 3 years experience in Financial Markets specifically in Fixed Income, i.

e Trading, Account Management, Product Support or Product Specialist experience for a financial software vendor selling to Wall Street.

Knowledge of trading floor technology/infrastructure; including data applications Knowledge of end of day pricing, back office procedures and database structures Strong Background in Fixed Income Professional Licenses and Series Certified Preferred Excellent knowledge of customer business needs and workflows.

Strong Customer Service Skills, the ability to create and build client relationships.

Excellent listening and negotiation skills.

Knowledge of Microsoft Office suite of applications Excellent verbal and written communication skills, a creative approach to communicating with clients, sales and other members of Reuters Training Ability to work as a member of a team.

Strong organizational skills Self-starter, independent worker Experience with Reuters 3000Xtra product is a plus Reuters is an equal opportunity employer.

Qualified employees will be given consideration for all job openings without regard to race, color, sex, religion, national origin, age, handicap, veteran status, marital status, parental status or sexual orientation.

Requirements: Job Level Professional/Specialist Locale Americas Locale - Americas New York - New York Job Type Full-time

« Apply for Training Specialist - Fixed Income - Focus Group Accounts