Jr. Helpdesk Specialist: The Millennium Group, Inc.
Job Category: Technology
KEY RESPONSIBILITIES: Answering telephone calls and dispatching work requests to technicians.Manage daily call activity.Schedule meeting rooms for company events.Generate reports as assigned by management.Deliver world class customer service and build customer satisfaction and loyalty.Provide effective and timely resolution of a range of customer requests.Strive for one-call resolution of customer requests.Complete ongoing training to stay abreas...
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