Helpdesk Specialist- Broker Portal
Job Category: Banking & Mortgage
Responsibilities This person is a member of a small highly skilled team dedicated to building and supporting a mortgage wholesale business.This person is the first point of contact for all problems and informational calls coming into the Bear Direct Helpdesk.Principal Duties and Responsibilities ? Create problem tracking record via an automated or manual system ? Reset passwords ? Identify, resolve or pursue resolution to completion of users work...
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